Help
Croissant help center
How to set up your Croissant page, connect Stripe, get paid, and handle refunds. Short answers for creators and supporters.
Getting started with Croissant
Set up a Croissant tipping page in a few minutes: sign in with Google, claim your link, customize your page, connect Stripe and share it.
Claim your link
Choose your croissant.beffa.xyz address and page currency. Learn which characters are allowed, why some names are reserved and what can't change later.
Customize your page
Edit your Croissant page: display name, bio, avatar, cover image, accent colour, thank-you message, croissant price and whether the page is published.
Connect Stripe
Connect a Stripe Express account from your Croissant dashboard to accept tips and get paid out to your bank. What onboarding asks for and why it is needed.
Share your page
Ideas for sharing your Croissant link with your audience: social bios, videos, newsletters, websites and project READMEs, plus how to ask for support.
Get paid
How money moves from a supporter's tip to your bank account: Stripe Connect, your Stripe balance, payout schedules and where to check your payouts.
Fees
Croissant takes 1% of each tip, with no monthly fee or subscription. Stripe's processing fee is separate. See a worked example of what you keep.
Refunds and disputes
How refunds work on Croissant, how to request one through support, and what happens to your balance when a supporter disputes a tip with their bank.
Reply to supporters
Read supporter messages in your Croissant dashboard and reply to them. Learn how replies to public and private messages show on your page.
Delete your account
How to delete your Croissant account from your dashboard settings, what gets removed, and why Stripe keeps its own records of past payments.
For supporters
How to tip a creator on Croissant: choose how many croissants, add a name and message, keep it private if you like and pay securely with Stripe.
Contact
Get help with your Croissant page, payments, refunds or account. Support is by email; here is what to include so we can help you quickly.